Field Brief — Curriculum Vitae
Valentín Rodríguez
Cofounder — Customer Success & Operations, EdTech.
Open to: Customer Success roles · Operations roles.
Profile
Cofounder with 4+ years building and running operations functions across EdTech and Talent — from customer onboarding and retention to the internal systems that keep a lean team running. Currently cofounding Supertest, an AI-personalized EdTech platform, where I own customer success for our institutional accounts and build the internal tools — with Claude Code — that run day-to-day operations.
Companies Founded
Supertest ↗ supertest.co
Jan 2026 — PresentCofounder — Customer Success & Operations
AI-personalized EdTech platform preparing Colombian students for the Saber 11 and Saber Pro standardized tests, sold B2B to schools and universities. Barranquilla, Colombia.
- Manages onboarding and retention across 18 institutional accounts (schools & universities), supporting 2,100+ active students — projected $200K ARR for the platform.
- Uses Claude Code to build the internal tools — a Slack ops assistant, a WhatsApp support agent, and more — that run the team's day-to-day operations.
Avvy Talent ↗ avvy.co
Jan 2022 — Jun 2026Co-Founder — People Operations & Talent
LATAM-focused staff augmentation and recruiting agency serving U.S. and European tech companies.
- Closed out the agency through an orderly wind-down of client and contractor contracts after 4+ years scaling the business.
- Scaled to $872K ARR at peak, with 200+ tech talent placements across 40+ client accounts in the US and Europe — running end-to-end people operations for fully remote teams.
MondayLoop
Jan 2025 — Aug 2025Co-Founder
Shipped a 4-app consumer portfolio (calorie tracker, dog breed ID, AI image tools) to 1,000+ downloads before reallocating focus to Supertest.
Rutana
Mar 2019 — Mar 2020Co-Founder
Co-founded and operated a university car-sharing app across 4 campuses, reaching 500+ shared rides among 2,000+ users.
Projects Built with Claude Code
Internal tools built solo for Supertest with Claude Code — supporting its day-to-day operations. Two flagship examples below; the rest in brief.
Sales Orchestrator (Slack Agent)
The command center: lives in #ventas, reads the live pipeline from the CRM, executes commercial tasks on command, and runs the other 8 agents by mention — zero terminal.
Claude Code · Anthropic API · Python · Slack Bolt (Socket Mode) · Attio API · GitHub API · DigitalOcean VPS + pm2
Command center in #ventas: reads the live CRM pipeline, executes commercial tasks, and runs the other agents by mention.
WhatsApp SDR & Support Agent ("Claudia")
Qualifies inbound prospects and answers customer support over WhatsApp, with human-like typing delay and urgency-routed Slack alerts.
Claude Code · Anthropic API · EvolutionAPI / Baileys · Docker · Python · VPS Deployment
Qualifies inbound prospects and answers customer support over WhatsApp, with urgency-routed Slack alerts.
Cold Outreach Sequencer — turns a CSV of target institutions into a personalized multi-touch email + WhatsApp sequence, with auto stop-on-reply and CRM sync.
Pre-Meeting Research Agent — generates a PDF research brief on an institution, delivered to Slack in ~2 minutes before every call.
Call Reviewer — pulls the latest sales call transcript, opens follow-up tasks in Linear, and drafts a CRM note with a suggested deal stage.
Internal Wiki with Natural-Language Editing — a 22-page company wiki the Slack agent can update and redeploy on command. View live →
This Website — this CV site itself, built end to end with Claude Code. View repo →
Pomo — a minimal, retro pomodoro timer with a drag-and-drop kanban board, a personal side project. View live → · View repo →
Community and Events
Caribedev.org
Community sponsor · 2023–Present
Supabase Community Meetups
Host · Bogotá / Barranquilla / Cartagena · 2023–Present
RevenueCat Shipathon
Barranquilla · 2025
Startup Grind Global
Startup Pitches speaker · San Francisco, 2024
Startup Grind Global
With the Avvy team · San Francisco, 2024
Virtual Team Gathering
Gather.town celebration
Caribedev.org — community sponsor (2023–Present) · Supabase Community Meetups — host, Bogotá/Barranquilla/Cartagena (2023–Present) · RevenueCat Shipathon — Barranquilla (2025) · Startup Grind Global — San Francisco (2024).
Partnerships — Backed & Supported By
Earlier Career
Pre-founder roles, before moving into Customer Success & Operations full-time.
Customer Experience Lead
Nov 2021 — Mar 2022Farmu · Barranquilla, Colombia — VC-backed online drugstore marketplace
Built the Customer Experience function from scratch — hiring, CRM/support tooling, KPIs, cross-team feedback loops.
Settlements Coordinator
Jun 2020 — Oct 2021Lean Solutions Group · Barranquilla, Colombia
Led contractor settlements across two U.S. logistics terminals — rate validation covering 200+ monthly payments.
Commercial Credit Analyst
Mar 2018 — Mar 2019Banco Serfinanza · Barranquilla, Colombia
Analyzed corporate financials and credit history to support lending decisions.
Customer Experience Lead, Farmu (2021–22) — built the CX function from scratch. Settlements Coordinator, Lean Solutions Group (2020–21) — contractor settlements, 200+ monthly payments. Commercial Credit Analyst, Banco Serfinanza (2018–19).
Credentials
Universidad del Norte — BA, Business Administration · Barranquilla, Colombia (2012–2017)
Valencia College — HR Management Certificate · Orlando, FL (2014)
Endeavor Accelerator — Dream Bigger Program (2024)